Leadership Team
Our experts bring years of experience and industry knowledge - always focused on helping your business thrive
As co-founder of the business, Greg holds principal responsibility for the Xn Global Systems Group of companies. Joining the business in 1998, he has formulated and delivered a global strategy across many geographies, leading major milestones of the Company’s expansion, including product strategy, regional sales office establishment, key client generation and commercial growth.
Greg started his hotel and hospitality technology career as Systems Manager for Southern Pacific Hotel Corporation in 1986. Since then, he has spent 35+ years in the Point-of-Sale, Hotel PMS, Central Reservations and Residential Property technology sectors. His roles within the group have included VP Sales Asia, Strategic Marketing Director and Managing Director – Hotel Division. He was appointed Chief Executive in 2010. Previously he held senior sales and management positions with Micros-Fidelio (Oracle Hospitality) (1987-1998). Greg has an MBA from Macquarie University and an Associate Diploma in Hotel & Catering Management.
Mark is responsible for the overall performance of the xnPOS business in the US, Europe and Middle East. He is a co-founder of the business having led the management buy-out that formed the Xn group in 2007.
Mark qualified as a chartered accountant with Arthur Andersen & Co (now part of Deloitte). Following a number of years in investment banking with Samuel Montagu & co (now part of HSBC Investment Bank) he held various senior management positions in both public and private companies, including as the Chief Executive of a FTSE 250 company. Mark has some twenty five years of experience working in the point of sale software and services industry.
Based in Manchester, UK, Mike is Chief Operating Officer of Xn Global Systems Group Limited and has more than 30 years of leadership experience delivering technology, operational, and business transformation programmes across the hospitality, SaaS, telecommunications, manufacturing, automotive, and logistics sectors.
Throughout his career, Mike has specialised in building and scaling technology businesses, leading international teams, and delivering mission-critical cloud platforms and enterprise software solutions. His experience spans software development, cloud infrastructure, operational management, cybersecurity, business transformation and commercial growth. He has successfully led large-scale ERP implementations, high-volume e-commerce platforms, hosted telecommunications services, and global SaaS operations supporting customers across multiple continents.
Mike joined the Xn Group in 2012 to establish the company's private cloud platform and global hosting infrastructure, creating the foundations for its international SaaS operations. As the business expanded, he was appointed Vice President of Infrastructure, Compliance & Security in 2017, Vice President of Operations in 2019, and Chief Operating Officer in 2026.
As Chief Operating Officer, Mike is responsible for the operational strategy of Xn Global Systems Group, overseeing software development, product delivery, cloud operations, customer success, project delivery, information security, compliance, and business operations across the group's international businesses. He works closely with customers, partners, and the executive leadership team to drive innovation, operational excellence, and sustainable business growth.
Douglas Rice is an industry leader in the global hospitality technology industry, and now advises hotels, technology providers, and investors on strategic technology planning, market development, funding, and mergers and acquisitions.
He is best known for his role as a founder of the global non-profit industry association Hotel Technology Next Generation (HTNG), Douglas served as its first chief executive, growing HTNG over his 11-year tenure from a start-up all-volunteer effort to a global industry association with thousands of members, a multimillion dollar annual budget, and nearly a dozen full-time staff.
Douglas was inducted into the Hospitality Financial & Technology Professionals (HFTP) Hospitality Technology Hall of Fame in 2012 and is the only recipient of the Lifetime “Most Valued” Award from the China Hospitality Technology Alliance.